Terms & Conditions
These terms of use constitute a legally binding agreement between you (whether an individual or representing an entity, hereinafter referred to as "you") and Moonzite.com ("the company", "we", "us" or "our company") regarding your access to and use of the website at https://www.moonzite.com and any other related media forms, channels, mobile websites or mobile applications (collectively referred to as "the website"). We are registered in Hong Kong, with the registered address being Room 2011, Cloud's End, Tung Chau Street, Tai Kok Tsui, Hong Kong. Meanwhile, we also have a registered address in Yiwu, China Room 201, Unit 3, Building 61, Gongdatang District 1, Jiangdong Street, Yiwu City, Jinhua, Zhejiang, 322000, China.
By accessing the website, you agree that you have read, understood and agree to be bound by all these terms of use. If you do not agree with all these terms of use, you are explicitly prohibited from using the website and must stop using it immediately.
Any supplementary terms, conditions or documents that may be published on the website from time to time are hereby incorporated into this agreement by reference. We reserve the right to change or modify these terms of use at our sole discretion for any legitimate reason. To ensure that you are promptly informed of any changes, we will notify you through various prominent means, including but not limited to updating the "Latest Update Date" of these terms of use, sending a notification email to the valid email address you provided during registration, and displaying a prominent notification pop - up when you log in to the website next time. It is your responsibility to regularly review the terms of use and relevant notifications to be aware of possible changes. If you continue to use the website after the revised terms of use are published, it indicates that you have fully understood and voluntarily accepted the revised terms of use.
To avoid potential disputes, you confirm that the contact information (especially the email address) provided during registration remains valid and capable of receiving information at all times. If there is any change in the contact information, you should update it in the account settings of the website in a timely manner. We will reasonably verify that the notification has been successfully sent to the contact information you provided. If you fail to receive the notification due to your own reasons, you are still bound by the changed terms.
The information provided on this website is not intended to be distributed to or used by any individual or entity in any jurisdiction or country where such distribution or use would violate laws or regulations, or would subject us to any registration requirements in that jurisdiction or country. Therefore, those who choose to access the website from other locations do so at their own discretion and are solely responsible for complying with local laws (if applicable).
If there are no active order transactions and no balance available for withdrawal in the customer's account, the customer can apply for account cancellation by contacting Moonzite customer service at [email protected]. We will usually reply within 3 working days.
If there are unresolved issues, such as ongoing disputes, incomplete after - sales services or other special circumstances, we will first verify the situation. After properly resolving these matters, we will decide whether to allow the account cancellation based on the actual situation and inform the customer of the result in a timely manner.
If you are dissatisfied with our products, logistics or services, please feel free to contact us at [email protected]. We promise to reply within 48 hours. If due to special circumstances, we are unable to reply within this time frame, we will explain the reasons in the subsequent reply and provide additional compensation measures, such as coupons.
Meanwhile, customers can apply for return and refund within 35 days after receiving the package. We will complete the refund operation within 5 working days after receiving the returned goods and confirming that they meet the return conditions. The refund will be returned via the original payment method.
4. COPYRIGHT
All content contained on this website, including but not limited to text, graphics or code, is protected as a collective work under copyright law and is the property of Moonzite.com. This collective work includes works licensed to Moonzite.com.
Only for the sole purpose of placing an order with Moonzite.com or purchasing Moonzite.com products, you are permitted to electronically copy and print parts of the website content. You may display, and subject to any explicit restrictions or constraints related to specific materials, download or print parts of the materials from different areas of the website for your own commercial use only, or to place an order with Moonzite.com or purchase Moonzite.com products. Any other use, including but not limited to copying, distributing, displaying or disseminating the content of this website without the authorization of Moonzite.com is strictly prohibited.
You further agree not to alter or delete any ownership notices from the materials downloaded from this website.
Moonzite.com shall not be liable for any special or indirect damages arising from the use or inability to use the materials on this website or the performance of products, even if Moonzite.com has been informed of the possibility of such damages. This limitation of liability clause complies with the requirements of relevant laws and regulations and applies to the maximum extent permitted by law.
In any legal proceedings or dispute resolution processes, when determining liability, this clause and applicable laws will be comprehensively considered. Moonzite.com shall not be liable for damages caused by force majeure, third - party reasons or the fault of the user. Users should fully understand the possible risks during the use of this website before using it and assume the reasonable risks arising from the use of this website on their own.
6. TYPOGRAPHICAL ERRORS
Although Moonzite.com endeavors to provide accurate product and price information, price or typographical errors may occur. Moonzite.com can only confirm the product price after you place an order. If, due to price or product information errors, a product is listed at an incorrect price or with incorrect information, Moonzite.com reserves the right to reject or cancel any order for such product at its sole discretion. If the price of a product is incorrect, Moonzite.com may, at its option, contact you for instructions or cancel your order and notify you of the cancellation.
When dealing with issues caused by typographical errors, if it causes direct economic losses to users (users need to provide reasonable and valid proof), Moonzite.com will, within the scope permitted by law, negotiate a solution with users based on the principle of fairness and reasonableness to protect the legitimate rights and interests of both parties.
7. USER REPRESENTATIONS
By using this website, you declare and warrant that: (1) all registration information you submit will be true, accurate, up - to - date and complete; (2) you will maintain the accuracy of such information and update it in a timely manner if necessary; (3) you have the legal capacity and agree to abide by these terms of use; (4) you are not a minor in your jurisdiction of residence, or if you are a minor, you have obtained parental consent to use this website; (5) you will not access this website through automated or non - human means (whether through robots, scripts or other means); (6) you will not use this website for any illegal or unauthorized purposes; and (7) your use of this website will not violate any applicable laws or regulations.
If any information you provide is untrue, inaccurate, not up - to - date or incomplete, we have the right to suspend or terminate your account and refuse your current and future access to any part of this website. You shall be liable for any losses caused to Moonzite.com due to your violation of the above declarations and warranties.
8. USER REGISTRATION
You may be required to register on this website. You agree to keep your password confidential and be responsible for all uses of your account and password. If we, at our sole discretion, consider the username you choose to be inappropriate, obscene or otherwise objectionable, we reserve the right to delete, reclaim or change the username.
9. LINKS
To provide more value to our visitors, Moonzite.com may link to websites operated by third parties. However, even if the third - party is affiliated with Moonzite.com, Moonzite.com has no control over these linked websites, and they have privacy and data collection practices independent of Moonzite.com.
We will regularly review these links to ensure that they do not point to illegal, malicious or infringing websites. You access these linked websites at your own risk. Nevertheless, Moonzite.com is committed to protecting the integrity of its website and the links placed on it. Therefore, we not only request you to provide feedback on our own website but also hope you to provide feedback on the linked websites (including if a specific link is not working).
If you suffer losses due to problems with third - party linked websites, within the scope permitted by law, Moonzite.com will assist you in claiming rights from the relevant third - party, but will not assume direct liability for compensation, unless the losses are caused by the intentional or gross negligence of Moonzite.com.
Before making any purchase, please check the return policy published on our website at:
The products sold by Moonzite.com are priced in US dollars (US$). We also provide pricing in a variety of other currencies, including Euro (EUR), British Pound (GBP), Japanese Yen (JPY), Australian Dollar (AUD), Canadian Dollar (CAD), Swiss Franc (CHF), Singapore Dollar (SGD), South Korean Won (KRW), Indian Rupee (INR), Hong Kong Dollar (HKD). The prices in these currencies are converted from US dollars based on the latest exchange rates.
Due to currency value fluctuations, the prices displayed in non - US dollar currencies on the website, except on the individual product pages, may not be the most up - to - date. Areas where non - US dollar currency prices may be inaccurate include but are not limited to promotional banners, promotional pages and product category pages.
Regardless of the currency denomination, the price displayed on the individual product page is the current price you should pay to Moonzite.com, excluding shipping costs. If the exchange rate fluctuates by more than 5% before you complete the payment, we will notify you and provide you with the option to re - confirm the order or cancel it.
When dealing with order issues caused by exchange rate fluctuations, if the price difference caused by exchange rate fluctuations has a significant impact on users (users need to provide a reasonable explanation and relevant market data support), Moonzite.com will, based on the principle of fairness and reasonableness, negotiate a solution with users to balance the interests of both parties.
12. SUBSTITUTION
Our company reserves the right to replace with substitute products of the same kind, quality and function without prior notice. "Same kind" means that the products are similar in use and application scenarios; "Same quality" means that the materials, craftsmanship and durability are not lower than the standards of the original products; "Same function" means that they have core functions and performance indicators basically consistent with the original products.
If the buyer does not accept the substitute product, they can clearly state their refusal to accept the substitute when requesting a quotation (if any) or placing an order. If not stated at that time, the buyer still has the right to apply to us for refusal of the substitute within 3 working days after receiving the notice of the substitute product, and we will handle it according to the actual situation.
When providing substitute products, if the differences between the substitute product and the original product cause losses to users (users need to provide reasonable proof), Moonzite.com will, based on the principle of fairness and reasonableness, negotiate a solution with users to protect the legitimate rights and interests of users.
13. PRICE
Unless the price is specified as a fixed price for a specific period in a written quotation or written sales confirmation issued or verified by an official of the company or other authorized personnel, the quoted price (including any transportation costs) is valid for 10 days. If the company mails a revocation notice to the buyer in writing before receiving the buyer's written acceptance of the price, the price specified as a fixed price for a specific period can be revoked by the company. All prices and deliveries are on Free on Board (F.O.B.) shipping point basis. If the selling price determined by government regulations is lower than the quoted price, our company reserves the right to cancel the order.
During the price adjustment process, if the price change causes direct economic losses to users (users need to provide reasonable and valid proof), Moonzite.com will, within the scope permitted by law, negotiate a solution with users based on the principle of fairness and reasonableness to protect the legitimate rights and interests of both parties.
14. TRANSPORTATION
Unless otherwise specified, our company will determine the carrier and transportation route at our own discretion. Under no circumstances will our company be liable for any delays or excessive transportation costs caused by the choice. However, if the delay or excessive costs are caused by our intentional or gross negligence, we will assume the corresponding liability and negotiate a solution with the user.
15. PACKING
Unless otherwise specified, our company will only package according to the minimum packaging standards of the selected transportation method. All special packaging, loading or support costs required by the buyer will be borne by the buyer. All packaging and transportation costs of the buyer's special equipment will be borne by the buyer.
16. PAYMENT TERMS
Discounts only apply to the invoice value of the materials (excluding taxes and shipping costs). If, based on industry - wide general financial assessment standards (such as credit rating, financial statement analysis, etc.), the buyer's financial situation indicates that it may affect the ability to pay for the goods, our company has the right to require the buyer to provide prepayment or satisfactory guarantee.
Before making such a request, we will explain the assessment basis and results to the buyer in writing. The buyer has the right to provide relevant supporting materials for appeal within 5 working days after receiving the notice. If the buyer fails to pay according to the terms of this agreement or any subsidiary agreement, or fails to comply with any provisions of this agreement, our company may, at its option (in addition to other remedies), cancel any unshipped part of this order. The buyer shall still be responsible for all outstanding payments.
If disputes arise in the transaction due to the buyer's financial problems, both parties should resolve them in good faith through negotiation. If the negotiation fails, it will be handled in accordance with these terms and applicable laws to protect the legitimate rights and interests of both parties.
17. TAXES AND IMPORT/EXPORT LICENSES
The discount applies only to the invoiced value of the material (not to taxes or freight charges). Our Company reserves the right to require advance payment or satisfactory security for the goods if the financial condition of Buyer so warrants as determined by Our Company. If Buyer fails to make payment in accordance with terms of this agreement or any collateral agreement or fails to comply with any provisions hereof, Our Company may, at its option (and in addition to other remedies), cancel any unshipped portion of this order. Buyer is to remain liable for all unpaid accounts.
18. TITLE AND RISK OF LOSS
Generally, the delivery of goods to the carrier shall be deemed as delivery to the buyer, and the risk of loss or damage shall be transferred to the buyer thereafter. However, if the laws of the buyer's country have different provisions regarding delivery and risk transfer, and such provisions prevail over this clause, then the risk transfer shall follow the local laws. For example, if the local law requires the actual delivery of goods to the buyer's designated location to complete the delivery, then in this case, the risk of the goods before reaching the designated location shall be borne by us.
Any claim made by the buyer regarding damage during transportation or delivery shall be directly made to the carrier. Any claim made by the buyer to our company regarding shortages or damage before the goods are delivered to the carrier must be made within five (5) days after receiving the goods, and be accompanied by the original transportation document signed by the carrier, indicating that the condition of the goods received by the carrier from our company is consistent with the claim. Although the risk of loss has been transferred to the buyer, the ownership and possession of the goods sold under this agreement shall remain with our company until all payments under this agreement (including deferred payments, interest, storage fees and legal fees evidenced by bills or other means) are paid in cash, and the buyer agrees to take all necessary actions to perfect and maintain our company's such rights and ownership.
When dealing with disputes related to ownership and risk of loss, it will be determined in accordance with these terms and applicable laws. If the loss or damage of goods is caused by force majeure or other unforeseeable and unavoidable factors, both parties shall share the liability based on the principle of fairness.
19. SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information ("submitted content") you provide to us regarding this website or market products will be used with your consent. When using your submitted content, we will respect your legitimate rights and interests, such as the right of authorship. If you explicitly state to reserve certain rights, we will use the relevant content in accordance with your requirements. Without your explicit written permission, we will not use your submitted content for any commercial purposes unrelated to this platform's business.
If any disputes arise from the use of your submitted content, both parties shall resolve them through negotiation in accordance with these terms and relevant laws and regulations. If the negotiation fails, it will be resolved through the dispute resolution methods specified in these terms.
20. SITE MANAGEMENT
We reserve the right, but are not obligated, to: (1) monitor whether there are any violations of these terms of use on this website; (2) take appropriate legal actions against anyone we, at our sole discretion, determine to have violated the law or these terms of use. Before taking actions, we will notify the user in writing of the violation and relevant evidence. The user has the right to defend within 5 working days after receiving the notice. We will decide whether to take further legal actions, including but not limited to reporting to the law - enforcement authorities, based on the user's defense and the actual violation situation; (3) at our sole discretion and without limitation, refuse, restrict access to, limit the availability of or disable (to the extent technically feasible) any of your contributions or any part thereof; (4) at our sole discretion, without notice or liability, delete or otherwise disable all files and content that are too large or cause a burden on our system in any aspect from this website; and (5) manage this website in a manner designed to protect our rights and property and promote the normal operation of this website and market products.
During the website management process, if the management measures we take in accordance with these terms cause losses to users (users need to provide reasonable proof), and such losses are not caused by the user's violation of the terms of use or laws and regulations, we will, based on the principle of fairness and reasonableness, negotiate a solution with users to protect the legitimate rights and interests of both parties.
21. PRIVACY POLICY
We are concerned about data privacy and security. Please review our privacy policy at: https://www.moonzite.com/privacy. By using this website or market products, you agree to be bound by our privacy policy, which is incorporated into these terms of use. Our privacy policy complies with the data protection regulations of major countries and regions, including but not limited to the General Data Protection Regulation (GDPR) of the European Union and [other relevant data protection laws of regions].
Please note that this website and market products are hosted in United States. If you access this website or market products from any other region where the laws or requirements regarding personal data collection, use, or disclosure are different from those applicable in United States, by continuing to use this website, you signify that you transfer your data to United States and explicitly consent to the transfer and processing of your data in United States. We have implemented international - standard data security measures to ensure the protection of your data.
In the process of data processing, if we fail to fulfill the commitments in the privacy policy or violate relevant data protection laws and regulations, resulting in situations such as the leakage or misuse of your personal data and causing you losses (you need to provide reasonable proof), we will bear the corresponding legal liability in accordance with the law and negotiate a solution with you to compensate for your losses.
22. TERM AND TERMINATION
These terms of use shall remain fully effective during your use of this website. Without limiting any other provisions of these terms of use, we reserve the right, at our sole discretion and without prior notice or liability, to refuse anyone access to and use of this website and market products (including blocking certain IP addresses) for any reason or no reason, including but not limited to violations of these terms of use or any representations, warranties, or covenants contained in any applicable laws or regulations. We may, at any time and at our sole discretion, without prior warning, terminate your use of or participation in this website and market products, or delete your account and any content you have posted.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account in your name, under a false or borrowed name, or on behalf of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal actions, including but not limited to seeking civil, criminal, and injunctive relief.
If the termination or suspension of your account causes you losses (you need to provide reasonable proof), and such losses are not caused by your violation of the terms of use or laws and regulations, we will, based on the principle of fairness and reasonableness, negotiate a solution with you to protect the legitimate rights and interests of both parties.
23. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or delete the content of this website at our sole discretion for any legitimate reason without prior notice. However, we have no obligation to update any information on this website.
We also reserve the right to modify or discontinue all or part of the market products at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of this website or market products.
We cannot guarantee that this website and market products will be available at all times. We may encounter hardware, software, or other problems, or need to maintain this website, which may result in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify this website or market products at any time for any legitimate reason without notice to you. You agree that we shall not be liable for any losses, damages, or inconveniences caused to you due to any downtime or interruption of this website or market products, except in cases of our intentional or gross negligence.
In the event of modifications, interruptions, etc., if it has a significant impact on you (you need to provide reasonable proof), we will, within a reasonable scope, assist you in mitigating the impact, such as providing alternative solutions or compensation measures (such as coupons, extended service periods, etc.), and the specific methods will be determined through negotiation based on the actual situation.
24. GOVERNING LAW AND DISPUTE RESOLUTION
These terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China. In the event of any dispute arising from these terms, both parties agree to submit the dispute to the High Court of the Hong Kong Special Administrative Region for adjudication.
Choosing the Hong Kong Special Administrative Region as the governing law area and dispute resolution venue is based on its complete legal system, professional judicial institutions, and rich experience in international trade and e - commerce. This helps to resolve disputes between the two parties efficiently and fairly. At the same time, the Hong Kong Special Administrative Region is in line with international business rules, which is conducive to protecting the legitimate rights and interests of both parties in cross - border business.
25. DISPUTE RESOLUTION
Informal Negotiations
To expedite the resolution of disputes and control costs, for any disputes, disputes, or claims (each referred to as a "dispute", collectively referred to as "dispute matters") arising between you and us due to these terms of use, both parties agree to first attempt to negotiate informally for at least thirty (30) days regarding any dispute (except for dispute matters explicitly excluded) before initiating arbitration or litigation. Such informal negotiation shall commence upon written notice from one party to the other.
During the informal negotiation process, both parties should communicate in good faith, fairly, and reasonably. If a solution is reached through informal negotiation, both parties shall sign a written agreement to confirm it, and this agreement shall have the same legal effect as these terms of use.
Binding Arbitration
If both parties agree to resolve the dispute through arbitration, any dispute arising from this contract, including any issues regarding its existence, validity, or termination, shall be submitted to the Hong Kong International Arbitration Centre and resolved in accordance with the rules of this institution. The arbitration shall be conducted in the Hong Kong Special Administrative Region, and the language used in the arbitration procedure shall be Traditional Chinese. The arbitration award shall be final and binding on both parties.
Choosing arbitration to resolve disputes has the advantages of high efficiency and confidentiality, which helps to protect the trade secrets and reputation of both parties. The arbitration institution has rich experience in handling cross - border e - commerce disputes and can make fair awards based on professional knowledge and international practices.
Restrictions
Both parties agree that any arbitration shall be limited to the individual disputes between the two parties. To the maximum extent permitted by law, (a) no arbitration shall be combined with other procedures; (b) no dispute shall be arbitrated or subject to class - action procedures; and (c) no dispute shall be brought on behalf of the public or any other person.
These restrictions aim to ensure the pertinence and independence of dispute resolution, avoid the unnecessary troubles and cost increases caused by complex class - action lawsuits to both parties, and also comply with the relevant legal provisions and business practices of the Hong Kong Special Administrative Region.
Both parties agree that the following disputes shall not be subject to the above - mentioned provisions regarding informal negotiation and binding arbitration: (a) any dispute seeking to enforce or protect any intellectual property rights of either party or related to its validity; (b) any dispute related to theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim seeking injunctive relief. If this clause is determined to be illegal, invalid, or unenforceable, both parties shall not choose to arbitrate any dispute covered by the part of this clause that is determined to be illegal, invalid, or unenforceable. Such disputes shall be adjudicated by the court with jurisdiction in the Hong Kong Special Administrative Region, and both parties agree to accept the personal jurisdiction of this court.
For these exceptional cases, adjudication by the court with jurisdiction in the Hong Kong Special Administrative Region can better make professional judgments based on local laws related to intellectual property, privacy protection, etc., ensuring that disputes are properly resolved.
26. CORRECTIONS
There may be information on this website that contains typographical errors, inaccuracies, or omissions, which may be related to market products, including descriptions, prices, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions at any time and update the information on this website without prior notice.
If the corrected information has a significant impact on your rights and interests (you need to provide reasonable proof), we will notify you in a timely and appropriate manner within a reasonable time frame and negotiate a solution based on the specific situation to protect your legitimate rights and interests.
27. DISCLAIMER
This website is provided on an "as - is" and "as - available" basis. You agree that the risk of using this website service is borne by you. To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, related to this website and your use of this website, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non - infringement.
This disclaimer complies with the laws of the Hong Kong Special Administrative Region and other relevant jurisdictions, clarifying the principle of risk - bearing between the two parties during the use of the website. You should fully understand the relevant risks before using this website and voluntarily assume the reasonable risks arising from the use of this website.
We do not make any guarantee regarding the accuracy or completeness of the content of this website or any website linked to this website, and we shall not be liable or responsible for the following situations: (1) errors, mistakes, or inaccuracies in content and materials; (2) any personal injury or property damage of any nature caused by your access to and use of this website; (3) any unauthorized access to or use of our security servers and any personal information and/or financial information stored therein; (4) any interruption or stoppage of the transmission of this website; (5) any loopholes, viruses, Trojans, or similar programs that may be transmitted through this website by third parties; (6) any errors or omissions in any content and materials, or any losses or damages caused by using any content published, transmitted, or otherwise provided through this website.
However, if the above - mentioned situations are caused by our intentional or gross negligence, we will bear the corresponding legal liability in accordance with the law. In this case, you should notify us in a timely manner and provide relevant evidence, and we will negotiate a solution with you to compensate for your losses.
We do not guarantee, endorse, warrant, or assume responsibility for any third - party products or services promoted or provided through this website, any hyperlinked website, or any website or mobile application displayed in any banner advertisement or other advertisement, and we will not participate in or be responsible for monitoring any transaction between you and any third - party product or service provider. Just like when purchasing products or services through any medium or in any environment, you should use your best judgment and act with caution when appropriate.
If you suffer losses due to problems with third - party products or services, and we are found to have intentional or gross negligence in recommending or linking to such third - party, we will assist you in claiming rights from the third - party and assume corresponding liability within the scope prescribed by law.
28. LIMITATIONS OF LIABILITY
In no event shall we, our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from the use of this website, including but not limited to loss of profit, loss of revenue, loss of data, or other damages, even if we have been informed of the possibility of such damages. However, damages caused by our intentional or gross negligence are excluded.
This limitation of liability clause is legally valid within the scope permitted by the laws of the Hong Kong Special Administrative Region, aiming to reasonably define the scope of liability of both parties during the use of the website and protect the legitimate rights and interests of both parties. If you believe that our actions constitute intentional or gross negligence, you should provide relevant evidence in a timely manner, and we will judge based on laws and facts and negotiate a solution with you.
29. INDEMNIFICATION
You agree to defend, indemnify, and hold us, our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees harmless from and against any losses, damages, liabilities, claims, or demands, including reasonable legal fees and expenses, made by any third party due to the following reasons: (1) your use of this website; (2) your violation of these terms of use; (3) your violation of any representations and warranties made by you in these terms of use; (4) your infringement of the rights of third parties, including but not limited to intellectual property rights; or (5) any obvious harmful acts you commit against any other user of this website who contacts you through this website.
If you need to bear indemnification liability due to the above reasons, you should notify us in a timely manner and provide relevant details. We will assist you in handling it according to the actual situation, including providing necessary information and support. At the same time, if your indemnification actions cause losses to us (such as damage to reputation, etc.), you should bear the corresponding compensation liability.
Notwithstanding the above, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with us in the defense of these claims at your expense. We will make reasonable efforts to notify you upon becoming aware of any claim, lawsuit, or proceeding subject to this indemnification clause.
30. USER DATA
We will retain certain data that you transmit to this website for the purpose of managing the performance of this website and data related to your use of this website. Although we will regularly back up the data, you are fully responsible for all data you transmit or any activities related to your use of this website. You agree that we shall not be liable for any loss or damage of such data, unless such loss or damage is caused by our intentional or gross negligence.
If our intentional or gross negligence causes the loss or damage of your data and results in losses to you (you need to provide reasonable proof), we will bear the corresponding legal liability in accordance with the law and negotiate a solution with you to compensate for your losses. At the same time, we will take reasonable measures to strengthen data security protection to prevent similar situations from happening again.
31. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Accessing this website, sending us an email, and completing online forms constitute electronic communication. You agree to receive electronic communication, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically through email and on this website satisfy any legal requirement that communication be in writing.
You hereby agree to use electronic signatures, contracts, orders, and other records, and agree to the electronic delivery of notices, policies, and transaction records initiated or completed through this website. You hereby waive any right or claim under any statute, regulation, rule, ordinance, or other law requiring an original signature, delivery, or retention of non - electronic records, or any right or claim to make payments or extend credit by any means other than electronically.
Electronic communication, transactions, and signature methods comply with the e - commerce practices of the Hong Kong Special Administrative Region and international standards, featuring convenience and high efficiency. At the same time, we will take reasonable measures to ensure the security and reliability of electronic communication and transactions to protect your legitimate rights and interests.
32. MISCELLANEOUS
These terms of use, together with any policies or operating rules published on this website or related to this website, constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these terms of use shall not be construed as a waiver of such right or provision. These terms of use shall be effective to the maximum extent permitted by law.
We may transfer any or all of our rights and obligations to others at any time, but we will notify you of such transfer in a reasonable manner. We shall not be liable for any losses, damages, delays, or failures to act caused by any reason beyond our reasonable control. If any provision or part of these terms of use is determined to be illegal, invalid, or unenforceable, such provision or part shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any other provisions.
Due to these terms of use or your use of this website, no joint venture, partnership, employment, or agency relationship is established between you and us. You agree that these terms of use shall not be construed against us merely because we drafted them. You hereby waive any and all defenses that you may have based on the electronic form of these terms of use and the fact that both parties have not signed these terms of use.
33. Contact us
To resolve any complaints related to this website or obtain more information about using this website, please contact us through the following means:
Room 201, Unit 3, Building 61, Gongdatang District 1
Jiangdong Street, Yiwu City, Jinhua,
Zhejiang, 322000, China
Room 2011, Cloud's End, Tung Chau Street, Tai Kok Tsui, Hong Kong
Phone: